Safeguard Privacy Policy

Safeguard Law Group, PLLC (“Safeguard”, “Company”, “our” or “us”) provides legal services in connection with debt relief and related matters and believes trust and client care are central to our practice.

Safeguard takes its responsibility to protect your personal information seriously. This includes a commitment to transparency and fairness in our collection and processing of your personal information.

This Privacy Policy provides relevant information about how Safeguard may collect, use, disclose and secure your personal information when you interact with us through our website (https://www.safeguardlaw.com) (“the Site”), over the phone, and/or through other means, including, without limitation, Safeguard mobile apps, client portals, and online media (collectively, the “Services”), and how you may exercise your applicable privacy rights.

By providing your personal information to us, you consent to the use of that information as described in this Privacy Policy. Your use of our Site and/or Services, and any dispute over privacy, is subject to this Privacy Policy and our Online Terms of Service incorporated by reference into this Privacy Policy.

Important Communications Notice: Please note that calls and other communications with Safeguard and its representatives may be monitored and recorded, including by third parties. Phone calls and text (SMS) messages may involve the use of automated dialing systems, artificial/AI voice and chat bots, auto-selected and prerecorded messages, answering machine detection, and ringless voicemail technology. Consent is not required for purchase and message and data rates may apply. You may opt-out of communications with us at any time by replying “STOP” to a text message or by contacting privacy@safeguardlaw.com. Further information about how your personal information may be used is set forth below.

UPDATES TO THIS PRIVACY POLICY

This Privacy Policy does not create a contractual obligation on our part, and we may amend this Privacy Policy at our discretion. If we make any material changes, we will revise the date at the top of this Privacy Policy and, in some cases, may provide you with additional notice. We encourage you to review our Privacy Policy whenever you visit the Site or otherwise interact with us to stay informed about our privacy practices.

COLLECTION OF PERSONAL INFORMATION

We may collect or obtain the following categories of personal information through this Site and/or Services, directly or indirectly, or by other means, including as may be provided by third parties, and including via any email message, phone call, text (SMS) message, web form, online chat box, online portal, survey, social media page, conference or event, or other communication or correspondence:

USES OF PERSONAL INFORMATION

We may use personal information collected about you for the following purposes:

· Presenting the Site and its contents to you;

· Processing transactions, including billing and payment;

· Performing a contract with you, including a retainer or engagement agreement;

· Providing our Services and related activities, including assisting you with the negotiation of your debts or in other legal capacities;

· Managing, operating, and administering our business;

· Communicating by email, phone, and text message (including by pre-recorded messages and AI bots), and other means for sales and informational purposes;

· Providing support;

· Sending appointment reminders and confirming or scheduling interactions with us;

· Verifying your qualification or eligibility for services and promotions, including credit pulls;

· Business insights and product development, including improving our sales and marketing;

· Monitoring and analyzing trends, usage, activities, and tracking interactions;

· Conducting surveys and research on consumer demographics, interests, and behavior;

· Providing and serving advertising on our Site and unaffiliated websites and services;

· Sales and marketing, including developing and sending you direct marketing about our and other parties’ products, offers, promotions, events, and services;

· Detecting and preventing abuse, security threats, and illegal activities, including suspected fraud;

· Complying with applicable legal and regulatory requirements, including legal process and government requests;

· Engaging in corporate transactions involving our business;

· Defending our legal rights and the rights of others;

· Notifying you regarding updates, security alerts, and changes to the Site, Online Terms of Service, and Privacy Policy; and

· For any other purpose disclosed to you or upon your intention, direction, or consent.

COOKIES AND THIRD-PARTY TOOLS

Our Site uses various technologies and third-party tools (“TPTs”), including, but not limited to, cookies, pixels, web beacons, digital fingerprinting, session replay, and other technologies,

which may be used to collect and/or share your information with third parties. By interacting with our Site, you consent to our use of TPTs.

Commonly used web browsers provide certain features for you to manage your cookie preferences and disable or block cookies and TPTs. Users in certain jurisdictions may also be able to adjust their preferences including opting out of certain categories of cookies. Note that cookie preferences will only apply to the web browser used at the time your preferences are selected and may need to be reapplied each time you clear your web browser’s cookie cache.

DO NOT TRACK SIGNALS

Under the California Online Privacy Protection Act (“CalOPPA”), we want to inform you about our “Do Not Track” (“DNT”) request policy. Our current Site may not address every such browser setting or preference. In particular, we have not implemented the necessary programming changes to honor “DNT” browser signals. Please return to this Privacy Policy for further updates on this topic.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose any category of personal information to the categories of recipients for the purposes described below:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, including affiliates or business partners, except as necessary to provide and support our text messaging services. The opt-in is not transferable to another party involved in the process.

INTERNATIONAL TRANSFER OF PERSONAL INFORMATION

Your personal information may be transferred to countries other than the country from which it originated. Such countries may have different or less protective privacy and data protection laws than the originating country. Where required, Safeguard ensures that international transfers of personal information are subject to an appropriate transfer mechanism or consent.

CALIFORNIA PRIVACY NOTICE

This section supplements the Privacy Policy and applies only to residents of the state of California.

Categories of personal information we collect

We may collect, and have collected in the preceding 12 months, the following categories of personal information for business and commercial purposes:

We disclosed Personal Information for the business and commercial purposes described in this Privacy Policy. We do not knowingly collect, sell, or share the Personal Information of

consumers under 16 years of age. We do not use sensitive Personal Information for purposes other than those allowed by the CCPA and its regulations.

California Privacy Rights

Under the California Consumer Privacy Act of 2018, as amended, and its implementing regulations (the “California Privacy Laws”), California residents may be entitled to certain privacy rights subject to certain exceptions and limitations, including: Right to Know; Deletion; Correction; Opt-out of the “Sale” and “Sharing” of Personal Information; rights regarding Sensitive Personal Information; Restrict Profiling; Portability; Opt-out of Automated Decision-making; and Non-Discrimination.

Exercising your rights under the California Privacy Laws

You, or an authorized agent, may exercise your rights by contacting us at privacy@safeguardlaw.com or by calling toll-free 866-707-4595. Unless otherwise required by law, Safeguard will allow two disclosure requests per 12-month period at no cost to you.

We respond to legitimate privacy requests within 10 days of receipt and process requests within 45 days unless there is cause for an extension. Except with respect to requests to “opt-out” of the sale or sharing of personal information, all privacy requests are subject to proper prior verification before processing.

Do not sell or share my personal information

Safeguard does not “sell,” but may “share,” and has shared personal information in the preceding 12 months, including personal identifiers, internet or electronic activity information, and unique device identifiers, for cross-context behavioral advertising.

To opt-out of the sharing of your personal information, please email us at
privacy@safeguardlaw.com

Opt-out preference signals

Our Site has been configured to respond to web browser universal opt-out mechanisms, including Global Privacy Control, where implemented. We encourage you to notify us at privacy@safeguardlaw.com if you believe that our Site is not responding to your browser request.

Your Privacy Rights: California “Shine the Light” Law

Safeguard does not share personal information, as defined by Cal. Civ. Code § 1798.83, with third parties for their own direct marketing purposes.

U.S. STATE CONSUMER PRIVACY RIGHTS

Residents of certain U.S. states may have rights including Access, Deletion, Correction, Opt-out of the “Sale” of Personal Information or its Use for Profiling or Targeted Advertising, Sensitive Personal Information consent rights, Portability, Opt-out of Automated Decision-making, and Non-Discrimination. You may exercise these rights by contacting us at privacy@safeguardlaw.com. To opt-out of targeted advertising, please email us at privacy@safeguardlaw.com.

Notice to Vermont Residents

In response to Vermont regulations, we automatically treat accounts with Vermont billing addresses as if you requested that we not share your information with nonaffiliated third parties, and that we limit the information we share with our affiliates. If we disclose information about you to nonaffiliated third parties with whom we have joint marketing agreements, we will only disclose your name, address, other contact information, and information about our transaction and experiences with you.

Notice to Nevada Residents

You may be placed on our internal Do Not Call List by requesting that we cease calling you by contacting us in writing at privacy@safeguardlaw.com. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; e-mail: BCPINFO@ag.state.nv.us.

SMS Privacy Policy

With your consent, we may send you SMS notifications to your mobile phone number via short code 21012, subject to our Online Terms of Service. These text communications may be processed, monitored, or recorded by us and our service providers, and may include the use of automated technologies, including AI agents.

Safeguard respects your privacy. We do not sell, rent, or share your mobile phone number or other mobile-related information with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data, consent records, and related SMS consent information will not be sold or shared with any third parties, except as necessary to provide and support our text messaging services, including through service providers acting on our behalf. We will use your mobile phone number and the information you provide only for purposes related to the SMS program and the delivery and support of text message communications.

Notwithstanding the foregoing, we may disclose information as necessary to comply with applicable law, regulation, legal process, or governmental request, to enforce our rights, to protect our property, to protect the safety of others, or to avoid liability.

COMMUNICATIONS RECORDING

Communications with us, including through our Site, online “chat bot,” email, phone, text (SMS) message, and other means, may be received and recorded by us and by third parties. By communicating with us, you agree to the monitoring and recording of your information by us and by third parties.

CUSTOMER TESTIMONIALS

We display personal testimonials of satisfied clients on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at success@safeguardlaw.com.

THIRD-PARTY SITES, BLOGS, AND SOCIAL MEDIA

Our Site includes links to other websites, social media widgets, and other interactive features hosted by third parties whose privacy practices may differ from our own. When you use a link to go from our Site to an unaffiliated website, or interact with any such features, the privacy policies of those respective third parties will apply.

USE BY MINORS

Safeguard does not knowingly collect personal information from or about minors. The Site is not directed to individuals under the age of thirteen (13). If we learn that we have collected or received personal information from a minor without parental consent, we will delete that information.

SECURITY OF PERSONAL INFORMATION

Taking into account the nature and scope of the processing and the particular risks to personal information, Safeguard utilizes reasonable technical and organizational measures to help protect personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

DATA RETENTION

We will retain your information for at least as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Personal information may be retained in archival format (e.g., data backups) beyond its retention period so long as it is not subject to further access.

COMMUNICATIONS PREFERENCES

To opt-out of receiving email promotions from Safeguard, please follow the unsubscribe instructions in our promotional email correspondence or contact us at privacy@safeguardlaw.com. Opting out of promotional communications does not affect our non-promotional communications with you, service messages, or our ongoing client relationship.

PRIVACY INQUIRIES / CONTACT US

For inquiries concerning this Privacy Policy, you may contact:

privacy@safeguardlaw.com
866-707-4595

By mail:
Safeguard Law Group, PLLC
Attn: Legal
180 Maiden Ln, 27th Floor
New York, NY 10038

Call Monitoring: Please note that all calls with the company may be recorded or monitored for quality assurance and training purposes.

Please print and retain a copy of this privacy policy for your records